ShoreTel's IP phone system is a completely integrated unified communications system that is built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.

ShoreTel IP Handsets

ShoreGear Switches

Call Manager

Converged Conferencing

Contact Center

ShoreTel 8.1 Call Manager & IP Phone Training

ShoreTel 9 Call Manager & IP Phone Training

ShoreTel's Unified Communications system encompasses phones, switches, and software that are designed to allow easy deployment and rapid flexibility, and deliver world-class quality. ShoreTel's IP phones provide the ultimate in ergonomic and aesthetics design, as well as superior audio quality. ShoreGear® voice switches are purpose-built appliances with no moving media, delivering unmatched reliability and availability. And the ShoreWare® Call Manager end-user application suite makes it easier for users to communicate with anyone, anywhere, anyway they choose.

Distributed Architecture

ShoreTel's distributed architecture is ideal for multi-site companies that span multiple locations because voice switches and servers can be located anywhere on your IP network.

Centralized Management

ShoreTel's Web-based management interface, ShoreWare Director, can manage and monitor all aspects of your system including IP phones, voice switches, voicemail, and auto-attendant.

Unified Messaging

Unfied Messaging allows access to voicemail and contacts out of the box with Microsoft® Outlook® integration. End Users can also make use of their calendars to schedule conferences and control handling of incoming calls.

Mobility

Office Anywhere allows users to temporarily or permanently assign their extension to any office phone, home phone, or even mobile phone, while Mobile Call Manager allows users to place and receive calls and manage their voicemail directly from their mobile phone.

Seamless Integration

ShoreTel can also interface with other PBX and CRM systems with support for SIP, MGCP, legacy TDM, and integration with Salesforce.com, NetSuite, and Microsoft Dynamics CRM.