Services

As markets move faster, companies must respond quickly to change. A good telecommunication system helps you remain competitive by changing and growing easily. It enables new capabilities for more effective interaction, improves employee mobility and helps to streamline business processes, thereby improving profitability.

ITT always stays on top of the latest trends and market changes to provide you with the most up to date technology solutions available.

Project Management

When you purchase a solution from ITT, we will manage the entire project from end to end. From initial consultation, through to deployment, staff training, continued maintenance planning and after sales support, we manage all aspects of the install to ensure minimal disruption to your business while making sure you get the most out of your new investment.

Relocation Services

Relocating can be a hassle. ITT can help keep things on track by ensuring your phone system seamlessly transfers from one location to another minimising any downtime to your business. We can cable your new premises, transfer your current system or set up a new system for you, transfer your numbers or set up new numbers on your behalf as required.

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Support Programs and Contracts

Our support programs are all about resilience and making sure the software in your business is up to date. ITT provides support contracts to keep your business running smoothly, delivering you the highest priority by our motivated team. We understand how your business relies heavily on your phone system. It’s the same for us. ITT technicians can help you install, setup and maintain your equipment and ensure that any service issues are dealt with promptly to minimize any downtime of your system.

System Cover

Just like any other asset, it makes sense to ensure that your system is adequately covered, so that if things go wrong, you can be assured of minimum disruption to your business.

ITT System Cover is the ideal maintenance and support solution for your communications system, delivering superior technical support and a guaranteed service level to help you get the most out of your communications system.

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Structured Cabling and Site Surveys

ITT provides cabling consultancy, IP readiness assessment, supply, installation, testing, maintenance, and support services for all levels of structured cabling systems, fibre optic cabling systems, building backbone cabling and campus cabling systems.

We can also provide advice on paging and intercom services as well as bell solutions for large campuses. We specialise in IP paging solutions that integrate with your existing cabling and data network to minimise deployment cost and provide you with a superior sounding system.

Disaster Recovery

If your company is impacted by a disaster, how you are prepared for it can be the difference between staying afloat and going under. At ITT, we will ensure your business stays running, or quickly gets back up and running in the event of a disaster. It’s not just major disasters such as floods that can disrupt your operations, but more mundane events like power blackouts can have a big impact too. With an ITT disaster recovery plan in place, you can rest easy.

Failover Service

The ITT failover service is the ultimate fail-safe when your internet connection drops out. In the event of a data outage we will keep your business running, and it’s all done in the blink of an eye; unattended and seamless within 300ms.

During a mainline outage, your static IP address is maintained even on 4G. We receive notification that you have an outage and will contact you to troubleshoot. Absolutely no interaction is required by you or your IT support staff to access this service. Put your internet connection woes behind you for good with this simple and cost-effective solution.

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Implement more reliable communication services for your business. Call us on 1300 361 236 to have a chat about the services you need our help with